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Frequently Asked Questions - Snow Emergency
When are Snow Emergency's declared?
The City of Salem implements a snow emergency when it is predicted that we are to receive two inches or more of snow accumulation.  A parking ban automatically goes into effect when a snow emergency is declared.  

How will I receive notice of a snow emergency?
When a snow emergency goes into effect, it will appear on the homepage of www.salem.com and on Salem Access Televsion (SATV).  In addition, a Reverse 911 call will be made to all residents in Salem notifying them of the snow emergency.  If you would like to add an additional phone number to this list or be taken off the list, you may update your information here or call 978-619-5647 for assistance.  Emergency email updates are also sent out to all whom are subscribed to the City's email subscriber list.  You may subscribe to City News and Announcements by clicking here.  Flashing blue lights throughout the City will also indicate when a snow emergency is in effect.  They are located at the following intersections: Loring Ave. @ Vinnin Square; Loring Ave. @ Canal St.; Lafayette St. @ Loring Ave.; Lafayette St. @ Washington St.; Bridge St. @ Webb St.; Bridge St. @ Washington St.; Boston St. @ Bridge St.; North St. @ School St.; Tremont St. @ School St.; highland Ave. @ Salem Hospital; Jefferson Ave. @ Dove Ave.; North St. @ Essex St.; and Canal St. @ Washington St (Mill Hill).  

If I do not have off-street parking, where can I park during a snow emergency?
When a snow emergency is called into effect, a parking ban is initiated and it is required that all vehicles be removed from City streets once the emergency is put into place.  For those who do not have off-street parking, alternative designated parking is available at the following locations: Museum Place Parking Garage - $1/day charge (out by 10 am); South Harbor Garage - $1/day charge (out by 10 am); Blaney St. Parking lot (Salem Ferry Landing); St. Joseph's Church lot on Lafayette St.; Forest River Park; Gallows Hill-Lower; Mack Park; Broad St. Playground; Castle Hill Playground; Salem Willows Park; Bentley School lot; Carlton School lot; Witchcraft Heights School lot; Bates School lot; Saltonstall parking area on Salem Street, and the Collins Middle School lot on Jackson Street.  

Alternative parking is available at the Salem State College O'Keefe Center parking lot.  A permit is required and can be obtained at the College's Public Safety Office.  Please call 978-542-7096 for further details.  

Alternative parking is also available at the Shetland Properties Congress Street parking lot.  A permit is required and can be obtained at the Shetland Park Security Department.  Please call 978-740-4429 for further details.  

Who is responsible for shoveling the sidewalks?
Presently, there is an ordinance requiring property owners to remove snow from their bordering sidewalks within six hours after the snow ceases to fall in the daytime and before 12:00 noon if it ceases to fall in the nighttime.  Violators are subject to a $25.00 fine for each offense.  

Is there a fine for shoveling snow onto the street?
Yes.  Snowblowing, shoveling, or throwing snow back onto the street when clearing driveways or sidewalks is prohibited by City Ordinance and violators are subject to a $20.00 fine for each offense.     

Is there assistance available for shoveling sidewalks?  
Yes,  the City has developed a Shoveling Assistance Program to assist our elderly and infirmed residents in locating youths in their neighborhoods who will shovel snow from their driveways and sidewalks.  Please call 978-619-5676 or 978-744-3302 for more information.  

Is sand available?
Yes.  Winter sand is available for Salem residents only at the Department of Public Works Garage located at 5 Jefferson Avenue.  Please, the limit is (2) pails apiece.  

For emergency assistance, whom can I call?
For a service request during a snow emergency call 978-744-3302 for immediate assistance.  This is the FASTEST WAY to get a service request resolved.  For Police/Fire/Ambulance dial 911.  The non-emergency Police line is 978-744-0171.  The non-emergency Fire line is 978-744-1235.       


Salem City Hall 93 Washington Street, Salem, MA 01970
Phone: 978-745-9595
   City Hall Hours of Operation: Monday, Tuesday & Wednesday 8AM - 4PM Thursday 8AM - 7PM Friday 8AM - 12PM